Privacy Policy

Last revised: October 21, 2023

 

Your privacy is very important to us. We want to make your experience with us as enjoyable and rewarding as possible, and we want you to use theSamExponential.com (the “Website”) and all of our services with complete confidence.

We adhere to the following principles to protect your privacy:

  • We do not rent, sell, or otherwise provide your personally identifiable information to third parties without your consent, except as described in this policy or as required by law.
  • We do not share any information you have not chosen to display on your theSamExponential.com profile to other parties, unless compelled by law, or as necessary to enforce the Terms of Use or protect the rights, property, or personal safety of The Sam Exponential, its Users, and the public.
  • All information that you provide will be protected with industry standard protocols and technology.

By creating an account on and using theSamExponential.com, you voluntarily and willingly provide The Sam Exponential, LLC in Chicago IL, USA certain information, including personally identifiable information, which we collect in order to provide the products and services (“Services”) offered by The Sam Exponential. You also consent to the data practices described below.

Information collected by The Sam Exponential and How It Is Used

A. Introduction

This Privacy Policy describes how we collect information from those who purchase, register or subscribe to our Services or access our Website and content (“Users”). It describes what we do with the information we collect, and the choices Users have concerning the collection and use of such information. As the Website may be of interest to children under the age of 13 years old, we are committed to complying fully with the Children’s Online Privacy Protection Act (“COPPA”). We take special precautions and have implemented additional privacy safeguards when we collect personally identifiable information from children under the age of 13. For more information about how we handle children’s information, please see the “Children’s Privacy” section below.

B. Types Of Information We Collect

1. We collect information from Users who access various parts of our Website and use different Services in a variety of ways, including through a mobile device. As a result, the type of information we collect depends on the ways Users interact with us, our Website and/or our Service(s). We may offer websites, services or applications that permit browsing and do not require registration. We may also offer Users the ability to access their accounts online and offline, which may result in collection of different data.

2. Information that we may collect about you through interactions includes information that you give us (such as your name, address, email address, telephone number, date of birth, other contact information, surveys and other information input into the Website); automatic information (data resulting from your activity, such as transaction information, IP address, log in, email, passwords and browsing activity); mobile information (location services); and information from other sources, such as social security numbers for contractors and instructors. We may also gather additional information such as the type of device and browser you are using, the IP address of your device, information about your device’s operating system, and additional information associated with your device and browsing activity. We may also gather information collected through cookies, tags, tracers, tracking scripts, web beacons, and other technologies, as described further below. We may supplement the personal information you provide with publicly available information about you as well as information from other sources. We may also gather additional personal or non-personal information in the future.

When Users leave comments on the site we collect the data shown in the comments form, and also the User’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. When we do collect personally identifiable information, we will use it for the purposes indicated in this policy.

4. Our Website may provide links to other websites that may have their own information collection practices. To the extent that you provide personally identifiable information to websites that link to or from our Website, different rules may apply to the use and disclosure of your personally identifiable information. To the extent that the Website includes third-party advertisements, the privacy policy of the advertiser providing the advertisement will govern the use of your personally identifiable information collected during your access to the advertisement. We do not control linking practices of advertisers or sponsors and do not monitor or claim responsibility for any content or privacy practices of such websites. Once you have left our Website, you must read the privacy policy of the advertiser or sponsor to see how your personally identifiable information will be handled.

5. On occasion, we may use an advertising server developed by a third party to display ads on our Website. Some of these ads may contain cookies that are set by third parties (advertisers, sponsors). We do not have access to these cookies or any information that they contain. This Privacy Policy does not cover any use of information that a third-party ad server may have collected from you.

6. We may use the Website as an entry into other networked web pages and websites operated by us and our subsidiaries and affiliates (together, the “Transaction Sites”), such as for credit card processing. Please note that individual Transaction Sites may adopt privacy terms particular to the purpose of such Transaction Site or the transaction(s) taking place on such Transaction Site. As Transaction Sites are generally affiliated with commercial transactions that you or your business may have with us, particularly those which are password-protected or are subject to subscriptions, the privacy terms for such sites may differ through terms in separate agreements which may supplement or supersede these terms.

7. Rights to Access, Correct and Eliminate Information About You: You have a right to access, modify, correct and eliminate the data you supplied to The Sam Exponential. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy. You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please note that information you have shared with others, or that other Users have copied, may also remain visible even if you request its deletion.

Requests may be made at any time by contacting The Sam Exponential customer service. We will respond to your request within 30 days.

8. Data Retention: The Sam Exponential reserves the right to retain this information indefinitely. This includes any communications between you and The Sam Exponential staff through any and all forms of communication such as emails and text messages. If you wish to close your account, you may do so here. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce this Agreement.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

C. Use of Registration and User Information

1. Registration may be allowed or required on the Website. Users are asked to provide certain personal information when they sign up for our Services including name, address, telephone number, email address and billing information (such as a credit card number and expiration date). The personal information collected from Users during the registration process is used to manage each User’s account (such as for billing purposes) and may be shared with other Users to coordinate Services. This information is not normally shared with unaffiliated third parties, unless specifically stated otherwise or in special circumstances.

2. We employ other companies and individuals to perform functions on our behalf. They have access to personal information gathered through the Services needed to perform their functions, but may not use it for other purposes. User comments may be checked through an automated spam detection service.

3. The Sam Exponential collects and uses your personal information to operate the Website and deliver Services you have requested. The Sam Exponential may also use your personally identifiable information to inform you of other products or services available from The Sam Exponential and its affiliates.

4. We will also use your information for, but not limited to, communicating with you in relation to Services you have requested from us. We may promote the Website, Services or a new service to Users. If you would like to stop receiving marketing or promotional communications via email from The Sam Exponential, you may opt out of such communications by clicking on the UNSUBSCRIBE button at the bottom of e-mails.

5. We may also generate non-identifying and aggregate profiles from personal information Users provide during registration (such as the total number, but not the names, of Users). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the Services.

6. While we make reasonable effort to prevent third party, non-affiliate access to personally identifiable information, you should keep in mind that data transmission over the Internet is not 100% secure and any information disclosed online can potentially be collected and used other than by the intended recipient. In view of the foregoing, we cannot warrant that your personally identifiable information will not be disclosed to or accessed by parties other than those authorized under this Privacy Policy.

D. Email Marketing From Third Party Sponsors

We may send, on behalf of third parties, promotions via mail or email to some or all of our Users. However, in no event do we sell or otherwise transfer to third parties the email addresses of our subscribers. We strictly maintain the confidentiality of our subscribers’ email addresses, except as stated in this Privacy Policy. In addition, users are always given the opportunity of opting-out of these promotions.

E. Voluntary Customer Surveys

1. We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential (except where required by law), even if a third party conducts the survey. Participation in our customer surveys is voluntary.

2. We take the information we receive from individuals responding to our Customer Surveys and aggregate it with the responses from other customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally-identifying information may be shared with third parties.

F. “Cookies” and How We Use Them

A “cookie” is a small data file that can be placed on your hard drive when you visit certain websites. We may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. If you have an account on the TheSamExponential.com, we will use a cookie to save your settings (which saves you time) and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of The Sam Exponential Services or Websites you visit.

Advertisers and partners may also use their own cookies. We do not control the use of these cookies and expressly disclaim responsibility for information collected through them. We may also provide certain widgets or tools on our sites, such as tools that allow web surfers to easily share information on another platform, such as a social media platform. At other times, information from a third party may be embedded on our site, such as a map or information streaming from another site, including communications streaming from a third party social media platform. These widgets, tools, and informational items often function through the use of third party cookies utilized by the third party site, such as the social media platform. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the User has visited the other website.

You may wish to review information at third party sites, such as social media platforms where you have an account, to determine how these third parties treat data that they obtain through the use of cookies. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

G. Additional Technologies

We may also use additional technologies such as pixel tags, web beacons, tracers, tracking scripts, clear GIFs and other technologies, and may permit our third party service providers to use these technologies. We use these technologies for purposes such as measuring the effectiveness of our advertisements or other communications, determining viewing and response rates, and determining which offers to present to you on our own or on third party sites.

H. In the Event of a Change in Ownership

1. As we continue to develop our business, we might sell or buy websites, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).

2. In the event of a change in ownership, or a merger or an acquisition, all (or select aspects) of our customer information may be transferred. All of our subscribers and registered users will be notified of any change in ownership, merger or an acquisition of our assets by a third party. Subscribers and users may choose to access and modify any of their registration and subscription information at that time.

I. Special Cases

While using our Service and/or website, you will have opportunities to post reviews or other personal information in public areas. Please understand that when you post such information, it is made public and is not subject to this policy. We are not responsible for any third party’s use of personal information you publicly disclose through our Service.

It is our policy not to use or share personal information about Users in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, we may disclose personal information about Users, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Use or other policies; to operate the Services properly; or to protect us and our Users. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

J. Children’s Privacy

1. We encourage parents and guardians to spend time online with their children. We urge parents to instruct their children never to give out their real names, addresses, or phone numbers without the permission of a parent or guardian, when using the Internet. We recognize a special obligation to protect personally identifiable information obtained from children, as may be collected on the Website. We fully comply with the Children’s Online Privacy Protection Act (“COPPA”), which requires us to take special precautions when collecting personally identifiable information from children under the age of 13.

2. In compliance with COPPA, we have adopted the following policies to keep children safe.

a. Personally identifiable information we collect from children under the age of 13 will be used solely by us or our agents for internal purposes only and will not be sold or otherwise distributed to third parties.

b. We will not knowingly allow children under the age of 13 to access any social media site that may exist on the Website, email accounts, or other services we provide that would allow them to publicly post or otherwise distribute personally identifiable information.

c. We will not knowingly ask a child under the age of 13 to divulge more information than is needed to participate in any activity, game, or service.

d. We will not knowingly keep any personally identifiable information that is inadvertently included in a child’s email submission, help inquiry, or other one-time request, if we know that the child is under the age of 13. Information will be automatically purged or purged immediately after the issue has been resolved.

e. We will not knowingly post any personally identifiable information that is inadvertently included in a child’s submission to a general audience contribution area if we know that the child is under the age of 13. These submissions will be deleted and handled anonymously thereafter.

f. We will not knowingly provide any direct link to websites that are unsuitable for children or teens.

g. Upon request, we will provide a parent or guardian with a description of the information that may have been provided about their child during a registration process for a program, service or contest on the Website.

3. Consistent with COPPA, there are few instances where we will collect information from children, such as:

a. Requesting the contact information of a parent or guardian for the sole purpose of providing notification to the parent or guardian;

b. Collecting children’s contact information for the sole purpose of providing them with the full Services that their parents or guardians have bought for them. We will not use the child’s personal information for any other purpose.

c. Collecting a child’s contact information and the contact information of his/her parent or guardian solely to directly respond more than once to a specific request from the child (for example, to satisfy the request for a newsletter subscription). The parent or guardian will have an opportunity at any time to revoke the child’s request (i.e., unsubscribe). We will not use the child’s personal information to re-contact the child for any other purpose; and

d. Using cookies to collect non-personally-identifiable information on our Website for analytics and internal operations purposes.

K. Your California Privacy Rights

California’s “Shine the Light” law permits California residents to annually request and obtain information free of charge about what personal information is disclosed to third parties for direct marketing purposes in the preceding calendar year.

L. Your European Union Privacy Rights

The EU General Data Protection Regulation permits users of our Website that are European Union residents certain rights. Your rights include:

  • the right to access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to complain to a supervisory authority; and
  • the right to withdraw consent.

To access a copy of your data, correct it, restrict how its used, or erase it please email sam@thesamexponential.com. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

If you wish to withdraw your consent for us to process your data, you can opt-out by emailing sam@thesamexponential.com a request to close your account on the Website. Once started, this can’t be undone.

(This section of the Privacy Policy was created using resources from the artist’s J.D.)

M. The Sam Exponential Release

When you attend live, group classes through The Sam Exponential, other people who subscribe to The Sam Exponential will be able to see your name, your image, your comments, your voice, and your profile. In addition, we may also broadcast The Sam Exponential classes to other sites such as the The Sam Exponential Blog, YouTube or Facebook. We may also record the video and audio components of those classes and rebroadcast them on our sites or other sites, or store them temporarily or permanently. In those instances, the general public may also be able to see your name, your image, your voice, and your comments (collectively referred to herein as the “Released Subject Matter”). By attending The Sam Exponential classes, you hereby freely and without restraint consent to and give unto The Sam Exponential and its agents or assigns (the “Releases”) the unrestrained right in perpetuity to own, utilize, or alter the Released Subject Matter, in any manner The Sam Exponential sees fit and for any purpose whatsoever, all of the foregoing to be without limitation of any kind. By participating in The Sam Exponential classes, you authorize the Releases and grant unto them the unrestrained rights to utilize the Released Subject Matter in connection with education, distribution, advertising, publicity, public displays, and exhibitions. You hereby stipulate that the Released Subject Matter is the property of the Releases to do with it as it will. You hereby waive to the fullest extent that you may lawfully do so, any causes of action in law or equity you may have or may hereafter acquire against the Releasees or any of them for libel, slander, invasion of privacy, defamation, copyright or trademark violation, right of publicity, or false light arising out of or in connection with the utilization by the Releasees or another of the Released Subject Matter. I release and indemnify the Releases from and against any claims arising from any breach of this warranty and the exercise of the rights granted herein.

N. Sharing Information with Our Services

Profile

Your profile is fully visible to all Users of our Services. It may also be visible to others on or off of our Services (e.g., users of third- party search engines). Excerpts from your profile may appear on the services of others (e.g., search engine results, mail and calendar applications that show a user a “mini” The Sam Exponential profile of the person they are meeting or messaging, social media aggregators). “Old” profile information may remain on these services until they update their data cache with changes you made to your profile. Your settings, the degree of connection or interests you have with the viewing User, the subscriptions they may have, their usage, and other variables impact the availability of your profile and whether they can view certain fields in your profile.

Posts, Likes, Follows, Comments, Messages

Our Services allow viewing and sharing information including through posts, likes, follows and comments.

When you share an article or a post (e.g., an update, image, video or article) publicly it can be viewed by everyone and re-shared anywhere. Users and others will be able to find and see your publicly-shared content, including your name (and photo if you have provided one).

In a group, posts are visible to others in the group. Your membership in groups is public and part of your profile.

When you like or re-share or comment on another’s content (including ads), others will be able to view these “social actions” and associate it with you (e.g., your name, profile and photo if you provided it).

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Users of the website can download and extract any location data from images on the website.

Credit Card Information

A. Credit Card Information

We are committed to handling your customer information with high standards of information security. Your credit card information is stored only in encrypted form and processed using a secured order server with Secure Socket Layer (SSL) technology through use of a third party payment processor. We restrict access to your personally identifiable information only to employees or agents who need to know that information in order to provide products or services to you. While we make every effort to ensure the integrity and security of our network and systems, and those of our affiliates and agents, but we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

If you to prefer to place your order by telephone, you can call us during normal business hours at 312-600-5605 with your credit card and billing information.

B. What is your Credit Card Fraud Policy?

In the unlikely event that you experience unauthorized use of your credit card, promptly report the fraudulent activity to your credit card company. Under the Fair Credit Billing Act, your liability may be limited for fraudulent charges. Please check with your credit card company to verify specific terms and conditions.

Communication to Users

We use personal information to communicate important information to our Users. Important information includes, but not limited to, newsletters, lesson reminders, lesson journal entries, payment information, credit card update notifications, account status, legal updates, and other important account information. Users agree to accept this communication from us. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.

A. Online Advertisements

We occasionally display online advertisements on our Website and in our newsletters and alerts. We share aggregated and non-identifying information about our Users collected through the registration process as well as through online surveys and promotions with these advertisers. Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements. For instance, an advertiser might tell us the audience they want to reach (for example, males between 25 and 55 years of age) and provide us with an advertisement tailored to that audience. Based upon the aggregated and non-identifying information we have collected, we may then display the advertisement to the intended audience. However, we do not share personal information about its Users with these advertisers to be used for other purposes.

B. Responses to Email Inquiries

When Users send email inquiries to us, we use the return email address to answer the email inquiry we receive. We do not use the return email address for any other purpose and do not share the return email address with any third party.

C. Our Commitment to Data Security

Services and websites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

Your Obligations

As a User, you have certain obligations to other Users. Some of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly communities of like-minded members such as The Sam Exponential:

  • You must, at all times, abide by the terms and conditions of the then-current Privacy Policy and Terms of Use. This includes respecting all intellectual property rights that may belong to third parties (such as trademarks or photographs).
  • You must not download or otherwise disseminate any information that may be deemed to be injurious, violent, offensive, racist or xenophobic, or which may otherwise violate the purpose and spirit of The Sam Exponential and its community of Users.
  • You must not provide to The Sam Exponential and/or other Users information that you believe might be injurious or detrimental to your person or to your professional or social status.
  • You must keep your username and password confidential and not share it with others.
  • Any violation of these guidelines may lead to the restriction, suspension or termination of your account at the sole discretion of The Sam Exponential.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. The most current version of the Privacy Policy will supersede all previous versions.

Terms of Use, Arbitration and Governing Law

If you choose to visit our Website or use our Services, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution of disputes through binding arbitration on an individual basis, and application of the law of the state of Illinois. If you have any concern about privacy at our Website or from our Services, please contact us with a thorough written description, and we will try to resolve it. Our business changes constantly. As a result, our Privacy Policy and the Terms of Use will change as well. We may e-mail periodic reminders of our notices, terms and conditions, but you should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

How to contact us

Feel free to send questions or comments about this Privacy Policy through the contact form or by mail to:

The Sam Exponential
6441 W Irving Park Rd #34532
Chicago, Illinois 60634

USE OF THIS WEBSITE SIGNIFIES YOUR AGREEMENT TO THE PRIVACY POLICY.

Thank you.